Crisis situations can be overwhelming and difficult to handle, particularly due to the changes that can be common after a brain injury. A person’s actions, feelings, and thoughts may not be the same as prior to their injury, making de-escalation and grounding techniques essential but difficult. BIANC offers in-person brain injury information at Crisis Intervention Team (CIT) Training to law enforcement and emergency responders throughout the state of North Carolina. There is also an online course available to promote positive interactions between individuals with brain injury and first responders including law enforcement, emergency response staff, and firefighters in crises by investigating the brain, hearing from survivors and family members, and presenting practical scenarios and strategies.